Security, Fire & Life Safety

The safety of our tenants and fellow workers is our number one priority. Refer to the these forms and links for emergency and safety information.

Security Personnel

Bentall Centre has security personnel on-site 24 hours per day to safeguard the complex. The security control Centre for the complex is located in the main lobby of Four Bentall Centre. Should you notice any suspicious activity or face an emergency, please call: BENTALL CENTRE SECURITY (24 HRS) 778-328-5990.

Other ways to contact Bentall Centre Security are:

  • Red fire phones locate by stairwells including parkades
  • Intercom in elevators
  • Information phones in main lobbies
  • Intercom at entrances to buildings
  • Email at

Building Access

The buildings are open 6:00am – 6:00pm Monday to Friday. Outside of these hours, tenants require a building access card for entry into the buildings and for elevator access to their suites.

Life Safety Systems

The Bentall Centre has fire and life safety procedures in place to ensure the safety of your personnel. The Centre is equipped with emergency telephones on every floor and throughout the parkades. These telephones are also monitored 24 hours a day and are backed up by two separate emergency power systems. The complex is also fully sprinklered and equipped with a state of the art computerized fire alarm system, monitored 24 hours a day, both on site and remotely.

Emergency Warden Training

According to the National Fire Code, all offices must have a minimum of two employees trained in emergency procedures that are able to act as Emergency Wardens to coordinate an evacuation of their area. Tenants with multiple floor must have additional employees trained for each floor they occupy. Please contact the security team at: 778.328.5990

Emergency Procedures

Click here to download our Emergency Procedures brochure, which provides information related to fire alarms and evacuation, bomb threats, power failures, etc.